• Redeem online during the redemption period.
• A confirmation email with eVoucher which is containing the award claim number and the eVoucher code will be sent to your email after the redemption has been completed (If you do not receive the confirmation email 24 hours after redeeming the award, please log in to your Asia Miles account on the Asia Miles iRedeem, go to “My Redemption History” under “My Account”, then select your redemption order and click “Re-issue eVoucher”).
• Please make a reservation by calling FLOAX Therapy Spa at least 1 week in advance and specify that this is an Asia Miles redemption. Due to limited availability, it is suggested that reservations be made as far in advance as possible.
• A mobile confirmation message will be sent to you after booking is confirmed. Please present a printed eVoucher in A4 size and member card at the below partner’s location to complete the collection:

FLOAX THERAPY SPA

Address: 1/F, Wing Hing Mansion, No.16 Granville Circuit, Tsim Sha Tsui, Hong Kong

Tel: +852 2321 9624

Opening hour: 11:30am - 10:00pm Daily

• Please note that the eVoucher code is sensitive information required for award collection, so please DO NOT disclose this information to a third party unless you are authorising award collection on your behalf.
• For product enquiries, please email to info@floax.com.hk or +852 2321 9624.